Refund and Returns
We want you to be happy with your product and are committed to your satisfaction. In the event that you are not happy, we will issue a full refund for the product. Shipping the item back will be at the expense of the customer and original tags must be attached.
Please ship the return items to:
Pickleball Cowboy
44 East Ave, Apt 3607
Austin, Texas 78701
Please email howdy@pickleballcowboy.com with your order number to initiate a return. Claims must be made within 30 days of receiving the product.
You have the right to claim a refund or replacement in the unlikely event that a product is defective during production or damaged during shipping. Please email us at howdy@pickleballcowboy.com within two week of receipt and we will send you a replacement or issue a refund if we determine that the damage occurred during manufacturing or shipping. Please include your order number and an image of the damaged or defective product in your email.